Job Details
Job Description
The Studio Trafficker is responsible for the end-to-end control, planning, and optimisation of production flow across 16 brands.
This role ensures that all creative work is accurately scheduled, produced, quality-checked, and delivered on time, with a strong focus on working at least two weeks ahead, minimising errors, and maintaining consistent output at scale.
This is a high-accountability role requiring strong operational thinking, confidence in decision-making, and the ability to adapt quickly when production or staffing challenges arise.
Key Responsibilities
Production Planning & Workflow Control
- Own and manage the full production schedule across all brands, channels, and deliverables.
- Ensure all work is planned a minimum of two weeks in advance, and further ahead where possible.
- Maintain clear visibility of current, upcoming, and future workloads at all times.
- Balance priorities across multiple brands without compromising deadlines or quality.
Deadline & Delivery Management
- Ensure all deadlines are met without exception, escalating risks early and proactively.
- Identify bottlenecks before they impact delivery and adjust schedules accordingly.
- Act as the final point of control for production timelines and handovers.
Quality Control & Accuracy
- Ensure robust quality control processes are followed before work is released.
- Reduce errors by enforcing checks, version control, and correct briefing alignment.
- Flag recurring issues and work with Studio Leads to address root causes.
Resource & Capacity Management
- Ensure effective succession planning across all the teams.
- Control production output effectively across Designers, Copywriters, and Production teams.
- Continuously assess team capacity and adjust workloads to prevent burnout or missed deadlines.
- Think on your feet to resolve staffing gaps, leave coverage, or unexpected workload spikes.
- Support Studio Management with insights into resourcing needs and production risks.
Communication & Coordination
- Act as the central communication hub between Studio, Marketing, QA, and Stakeholders.
- Ensure briefs are clear, timelines are understood, and expectations are aligned.
- Push back constructively when timelines are unrealistic or compromise quality.
Process Optimisation
- Continuously improve traffic processes, tools, and workflows to increase efficiency.
- Maintain accurate production trackers, schedules, and reporting documents.
- Recommend improvements to planning, sequencing, and delivery models as the studio scales.
Required Experience & Skills
Experience
- Proven experience as a Senior Trafficker / Traffic Manager / Production Manager in a fast-paced studio or agency environment.
- Demonstrated experience managing high-volume, multi-brand production simultaneously.
- Strong background in deadline-driven environments (digital, marketing, creative, or similar).
Skills & Competencies
- Exceptional organisation, prioritisation, and time-management skills.
- Ability to manage complexity without losing control or visibility.
- Strong problem-solving skills and confidence making decisions under pressure.
- High attention to detail with a zero-tolerance mindset for avoidable errors.
- Excellent communication skills: Firm, clear, and professional.
- Comfortable holding teams accountable while remaining collaborative and solution-focused.
Personal Attributes
- Calm, decisive, and resilient under pressure.
- Proactive rather than reactive; Anticipates issues before they escalate.
- Assertive but fair, with a strong sense of ownership and accountability.
- Trusted by teams as someone who brings structure, clarity, and stability.
What Success Looks Like in This Role
- Production runs smoothly, predictably, and ahead of schedule.
- Teams know what they are working on, when it’s due, and why it matters.
- Errors are reduced, rework is minimised, and quality is consistent across brands.
- Studio leadership has full visibility of workload, risks, and capacity at all times.